Adam Gartenberg's Blog

Business Analytics and Optimization, IBM and Social Marketing

Sametime Quick Tip: Off the Record Mode


Last week, our Quick Tip focussed on having Sametime automatically save your chat transcripts on your local machine. But there are times when you may want to ensure that a conversation is kept private. For that, Sametime has an "Off the Record Mode" that disables the transcript recording for both you and your chat partner. (Of course, any server based logging your organization may do will still occur.) Note that this mode needs to be invoked for each chat and lasts as long as the current chat window is open. Close the chat and the next session will revert to normal behavior.

To enable Off-the-Record Mode, open any chat window and, from the Tools menu, select "Prevent Transcript Save." Both you and your chat partner will see a message indicating that transcript saving has been disabled. Also note the new icon at the bottom of the chat window.

Image:Sametime Quick Tip: Off the Record Mode


Comments

    1
    Brian O'Donovan | Website: http://brianodonovan.net | 7/24/2009 4:52:58 AM GMT

    I am assuming that this feature requires the use of the Sametime client.. How would this work if one party in the chat was using Sametime and the other was using an alternative client (e.g. Pidgin) or was connected through a gateway?

    2
    JFranchetti | Website: | 7/28/2009 12:18:43 PM GMT

    Are you aware of Lotus business partners that can be contracted to build a custom sametime client plugin?

    We just deployed 8.0.2 firmwide, and I'd like to follow that up by creating and deploying a simple but useful plugin. It would basically just query an SQL data source and let people look up project codes and anmes.

    3
    | Website: | 7/30/2009 8:30:39 AM GMT

    JFranchetti - I think we can make some introductions. Please drop me a note at johndel@us.ibm.com.

    4
    | Website: | 7/30/2009 8:56:24 AM GMT

    Brian - Great question. For other clients, it would depend on whether they've implemented the function on their end. I'm checking on how it works with other Sametime users connected through the Gateway.

    5
    JFranchetti | Website: | 8/3/2009 8:20:48 AM GMT

    Feature Request:

    * Our users love using email groups within Sametime. For example, we have a "London Office All" email group that everyone in that offices uses to see who is available.

    The problem: that email group also has about 10 people in it that dont physically work in the London office. These people want to get the broadcast emails that go to "London Office All" (for a variety of reasons). So they end up polluting the Sametime group.

    Option #1: We tried creating two email groups, with one called "London Office All - IM Group", though that didn't stick well, and then we have to manage two groups.

    Option #2: Would be nice to be able to flag people in an email group to "not show in sametime". Or something easier - have "to" and "cc" fields in email groups, and people listed in the cc fields would still get the emails, but not show in IM prescence lists.

    Seems like a small thing, though protecting prescence is key in an effective enterprise IM deployment.

    6
    John | Website: | 9/1/2012 4:40:58 AM GMT

    Little comment on this. It seems that the server may NOT record the chats depending on the implementation of the chat logging.

    7
    | Website: | 11/12/2014 3:27:40 AM GMT

    Hi,

    I have a problem with saving chat history. I don't have a "Chat History" in Preferences. I also click on the "Prevent Transcript Save" but nothing did change. Could you help me, please?

    8
    Adam Gartenberg | Website: http://www.adamgartenberg.com | 11/12/2014 11:15:58 AM GMT

    It sounds like those feature may have been disabled by your administrators. I would suggest reaching out to them for support.

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