Adam Gartenberg's Blog

Business Analytics and Optimization, IBM and Social Marketing


Michael Osterman posted an interesting piece today on Network World, "Standardizing instant messaging protocols". Basically, he makes the point that technology adoption increases rapidly after an industry settles on a single standard. And he wonders if the fact that we have two standards for IM interoperability, SIP and XMPP, has held back the overall market.

It's an interesting thought. And just to fact check the article, Sametime supports both XMPP and SIP in our Public IM Gateway. (Mike only included us in the SIP camp.)

I have no doubt that a single standard would help interoperability.... but there's also a business component that also needs to be addressed. Like the early days of email or the slow transition we're seeing in the States by cell phone providers, business models need to be adjusted to work in an interconnected world.

What do you think?