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"I think that’s a kind of customer responsiveness we wouldn’t have seen 5 years ago."
That's Nathan Freeman, responding in comments to a post by Carl Tyler pointing out that in Lotus Sametime 8.0 we addressed what was not the most efficient algorithm for coding the formatted text in Lotus Sametime 7.5.x.
Thanks, Nathan (on behalf of our product mgmt, design and development teams (OK, and everyone else at Lotus). And, of course, thanks for posting the follow up, Carl.
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